We’re here to help with orders, questions, or anything else — reach us by phone, WhatsApp, email or the form below, or check the Help & Policies page for quick answers.
How to Reach Us
- Phone / WhatsApp: +234 703 989 8310 — Monday to Saturday, 9:00 AM–5:00 PM (WAT)
- Email: info_rate@mayorofosu.com.ng — replies within 24 hours on business days
Customer Support
Need help with any of the following? We’ve got you covered:
- Order updates or tracking issues
- Payment confirmation
- Product questions or recommendations
- Returns, exchanges, or refund requests
- Account issues or technical support
When contacting us about an existing order, please include your full name, order number, and a brief description of the issue — it helps us respond faster.
Business & Vendor Inquiries
If you are a supplier, vendor, or potential partner, we’d love to connect. Send an email with the subject line “Business Inquiry” to info_rate@mayorofosu.com.ng.
Feedback & Suggestions
Your voice matters to us. Whether it’s feedback on your shopping experience, product recommendations, or ideas for improvement, we’re always ready to listen.
Send Us a Message
Fill out the form below and one of our team members will get back to you as soon as possible.