This policy explains what personal information Build with Mayor collects when you shop with us, how we use it, and the choices you have. Questions? Contact us any time.

Information We Collect

  • Account & order details: name, delivery address, phone number and email address you provide when creating an account or placing an order.
  • Order history: the products you’ve purchased, order dates, and order status, so we can process orders and help with tracking or returns.
  • Payment information: payments are processed by Paystack. We never see or store your card, bank or wallet details on our servers — Paystack handles that securely on our behalf.
  • Contact form submissions: if you use the contact form on this site, the name, email and message you submit are stored so we can reply to you.
  • Technical data: basic information such as IP address and browser type, collected automatically for security and to keep the site running properly.

How We Use Your Information

  • To process and deliver your orders, and to communicate with you about them.
  • To respond to support requests, questions, or feedback you send us.
  • To handle returns, refunds and order tracking as described in our Returns & Refunds policy.
  • To improve our products, service and this website.
  • To meet legal, tax and accounting obligations.

Cookies

This site uses cookies required for it to function — for example, to keep items in your cart and to keep you logged in to your account. These cookies don’t track you across other websites and are only used to operate the store.

Who We Share Your Data With

  • Paystack — to process your payment securely.
  • Our delivery courier — your name, phone number and delivery address, so your order can be shipped to you.
  • We do not sell your personal information to anyone.

How Long We Keep Your Data

We keep order and account information for as long as your account is active, and for a reasonable period afterward to meet accounting, tax and legal record-keeping requirements. Contact form messages are kept only as long as needed to resolve your inquiry.

Your Rights

You can ask to see, correct, or delete the personal information we hold about you, or ask us to stop using it, by contacting us at info_rate@mayorofosu.com.ng. Some information may need to be kept for legal or accounting reasons even after a deletion request.

Security

We take reasonable technical and organizational measures to protect your personal information. No method of transmission over the internet is 100% secure, but payments are handled over an encrypted connection via Paystack.

Changes to This Policy

We may update this policy from time to time; the version shown on this page applies to your use of the site. Questions about this policy can be sent to info_rate@mayorofosu.com.ng or WhatsApp.